Shipping & Delivery
At Calvary Medical Sales, we are committed to delivering your health supplements and health-related products, including skincare items, in a reliable and timely manner. Please review the following information regarding our shipping and delivery process.
1. Shipping Locations
1.1. We currently offer shipping services within Namibia and its neighbouring countries - Botwana, Zambia, Angola and Zimbabwe. For deliveries to other regions, please contact our Customer Support team for assistance.
2. Shipping Methods
2.1. We provide multiple shipping options to suit your needs. Information about available shipping methods and associated delivery times will be provided to you after you submit your order. Please choose the option that best meets your requirements.
3. Order Processing
3.1. Once your order is confirmed and payment is received, we will begin processing it. Orders are typically processed within 3 business days, excluding weekends and holidays.
4. Estimated Delivery Times
4.1. The estimated delivery times for your order will depend on the shipping method selected and your location.
5. Tracking Your Order
5.1. For your convenience, we provide order tracking information. Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery.
6. Shipping Costs
6.1. Shipping costs are calculated based on the selected shipping method and the destination. The shipping fees will be provided to you upon submition of your order.
7. Delivery Confirmation
7.1. Upon successful delivery of your order, you will receive a confirmation notification. Please ensure that the shipping address provided during checkout is accurate to avoid any delivery issues.
8. International Shipping
8.1. For international customers, customs and import duties may apply, depending on your country’s regulations. Please be aware of these potential fees and responsibilities, which are the sole responsibility of the recipient.
9. Contact Us
9.1. If you have any questions or require assistance regarding shipping and delivery, please reach out to our Customer Support team at calvarymedicalsales@gmail.com . We are here to help.